Our relationship with you
is based on trust. It is our policy to give you a totally private web
browsing experience. For this reason, we do not require that you give us
any information about yourself before you reach the checkout area of
When you place an order on this Website, we will ask
you to input and will collect Personal Information from you such as your
name, email address, telephone number, delivery address, credit card or
other payment information, billing address, and a password.
treat all your personal information as confidential (although we reserve
the right to disclose this information in the circumstances set out
below). Our data collection and storage fully complies with UK and EU
data protection legislation (such as the Telecommunications (Data
Protection and Privacy) Regulations 1999 and the Directive on Privacy
and Electronic Communications 2002). If we intend to transfer your
information outside the EEA (European Economic Area) we will always
obtain your consent first.
We may also collect user information
about where you are on the Internet (e.g. the URL you came from, IP
address, domain types like .co.uk and .com), your browser type, the
country and telephone area code where your computer is located, the
pages of our website that were viewed during your visit, and any search
terms that you entered on our website. We may collect this information
even if you do not buy from us.
You should be aware that if we
are requested by the police or any other regulatory or government
authority investigating suspected illegal activities to provide your
personal information and /or user information we are entitled do so.
you phone our contact centre, in the interests of maintaining our high
standards of service, and to assist in the training of new operators, we
occasionally listen in to and sometimes record, incoming calls.
USE OF INFORMATION
We use your personal information and user information only for the following purposes:
- Processing your orders
- For statistical purposes to improve this Website and its services to you
- To serve website content to you
- To administer this website
- If you consent, to notify you of products or special offers that may be of interest to you.
When you create a
shopping account while ordering online you will be given the option to
receive information from Bodas by e-mail, about products, promotions or
special offers which we feel may be of interest to you. This will be
done only if you specifically choose to receive our email newsletter by
checking the relevant box.
If you would like us to, we may from
time to time pass on your name to other companies whose products we
think may be of interest to you. We will assume that you do not want us
to share your name with other companies unless you ask us to, so please
check the relevant box if you would like to receive communications from
You may unsubscribe from our contact list at
any time by replying to a promotional e-mail with the word "unsubscribe"
in the subject line. You can also manage your subscriptions to our
mailings in Your Account/Change Mailing preferences.
cookie is a small text files which our Website places on your
computer's hard drive to store information about your shopping session
and to identify your computer.
We use session cookies to keep track
of your current shopping session to personalise your experience and to
store items you have added to your shopping bag. If you do not accept
session cookies you will not be able to use this Website.
When you close your browser, our cookie will be deleted from your computer.
SECURE ONLINE ORDERING
may be concerned about the privacy and confidentiality of personal
information, including credit card and billing address information.
Bodas have taken many precautions to ensure that this information is
safe and secure.
For the most part, people who access our site
will be simply viewing materials we've prepared and made accessible to
everyone and there is no need therefore for these pages to be protected
by either encryption or password (secure). There are two exceptions to
this, namely the Your Account area and the Checkout area.
you have registered with us, your online account information is
protected by a password chosen by you. Access to that online account
requires your username and password. While no data transmission over the
Internet can be 100% secure, upon receiving your transmission, we will
make all reasonable efforts to ensure it's security on our servers. It
is then down to you to maintain the secrecy of your username and
password and/or account information and we therefore recommend that you
do not disclose this information to any other person.
transactions processed by Bodas are protected using technology called
Secure Sockets Layer (SSL), which is the industry standard security
protocol that the Bodas site uses to communicate with secure browsers
such as Internet Explorer and Netscape. If your browser is capable of
SSL, your sensitive information will automatically be encrypted before
being sent over the Internet. (You don't however have to know in advance
whether your browser does support secure transactions- if it doesn't
you will not be able to complete the checkout process and the
transaction will be cancelled automatically). All SSL capable browsers
have a symbol (either a closed lock or a key) which indicates secure
mode. In addition, you will be able to tell when you are in a secure
area by the URL appearing in the address bar, which will change from
HTTP to HTTPS.
Your payment details are held in an encrypted
format until we process your order. All orders are processed on
computers that are not connected to the Internet.
If you are
still not convinced about the safety of shopping online, but would like
to order from Bodas, please call Customer Services on 0870 333 0411 and
place your order over the phone. We are open 8am to 10pm weekdays and